For Our GUIDED WAVE NIR UV-VIS Lab & Process Analyzers

Recognizing that every customer requires different levels of support to meet and maintain their objectives, our Team is made up of factory trained and certified support experts located around the world to provide the highest quality support and service.  

We are always with you after the sale.  We are ready to assist you with any technical or service-related inquiries that you may have.  Can’t find a resource that you need?  Contact us today.

FIBER INSTRUCTIONS

Fiber Optic Cable Instructions for High-Performance Spectroscopy

• Fiber-Optic-Cable- Installation Instructions  
• Fiber Optic Cable Selection

RMA NIR UV-VIS ANALYZERS

Return Materials Authorization Form

CLEARVIEW DB Guides

NIR-O Guides

• • 7 Part NIR-O OmniView Process Software Videos
  • Other NIR-O OmniView Process Software Videos
  • WRITING CUSTOM PYTHON SCRIPTS IN OMNIVIEW PART I
  • How to Backup and Restore Process NIR-O V2.5x Configuration Files
  • HOW TO CONFIGURE THE NIR-O FOR RS485 COMMUNICATION
  • STEPS FOR EXISTING NIR-O USERS TO IMPLEMENT SOLO PREDICTOR
  • OMNIVIEW PROCESS SOFTWARE V2.5 – LAB WIZARD MODULE
  • NIR-O LAMP REPLACEMENT INSTRUCTIONS
  • ENABLE VIRTUAL MEMORY ON WINDOWS 7 EMBEDDED
  • CHANGING THE JAVA GARBAGE COLLECTOR TO PREVENT MEMORY LEAKS IN NIR-O PROCESS ANALYZERS WITH THE INTERNAL COMPUTER