For Our GUIDED WAVE NIR UV-VIS Lab & Process Analyzers

We support you after the sale by providing useful resources in our knowledge center.   Visit this page often as it is constantly being updated. 

Recognizing that every customer requires different levels of support to meet and maintain their objectives, our Team is made up of factory trained and certified support experts located around the world to provide the highest quality support and service.  

We are always with you after the sale.  We are ready to assist you with any technical or service-related inquiries that you may have.  Can’t find a resource that you need?  Contact us today.

FIBER INSTRUCTIONS

Fiber Optic Cable Instructions for High-Performance Spectroscopy

• Fiber-Optic-Cable-Instructions – Technical Bulletin
• Fiber Optic Cable Selection

What are the Advantages of NIR dispersive spectrometers?

NIR & UV-VIS Process and Lab Analyzers 

Customized, innovative analyzers designed to meet your specific process and safety needs.

FTIR FT-NIR Lab & Process Analyzers

RMA NIR UV-VIS ANALYZERS

Return Materials Authorization Form

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SALES | TRAINING | SERVICE

Americas +1.916.638.4944
EMEA +49 69 20436910
China/APAC +86 400 086 0106

info@process-insights.com

info@emea.process-insights.com

support.rc@process-insights.com

CLEARVIEW DB Guides

NIR-O Guides

• 7 Part NIR-O OmniView Process Software Videos
• Other NIR-O OmniView Process Software Videos
• WRITING CUSTOM PYTHON SCRIPTS IN OMNIVIEW PART I
• How to Backup and Restore Process NIR-O V2.5x Configuration Files
• HOW TO CONFIGURE THE NIR-O FOR RS485 COMMUNICATION
• STEPS FOR EXISTING NIR-O USERS TO IMPLEMENT SOLO PREDICTOR
• OMNIVIEW PROCESS SOFTWARE V2.5 – LAB WIZARD MODULE
• NIR-O LAMP REPLACEMENT INSTRUCTIONS
• ENABLE VIRTUAL MEMORY ON WINDOWS 7 EMBEDDED
• CHANGING THE JAVA GARBAGE COLLECTOR TO PREVENT MEMORY LEAKS IN NIR-O PROCESS ANALYZERS WITH THE INTERNAL COMPUTER
• NIR-O Software Troubleshooting Tool – An executable program to access the OmniView database to export specific files for basic troubleshooting such as, ZEROS, FIRST ORDER, DIAG, SMS, and checking the Validation Filter.  To get a copy of this time and money saving software program please Contact Technical Support

Other Maintenance Guides 

Useful Resources

• Customer Selection Drawing for Flanged O-SST Probe
• Customer Selection Drawing for Flanged SST Probe
• Safety standards for the installation of fiber optic probes & flow cells in explosive/incendive processes
• Dupont Kalrez® Selection Guide
• OPTO 22 Support Link
• Learn About Saybolt Color Scale
• Modbus DCS Simulators Software

Probe & M412 Support Videos

PROBES & FIBER

• Cleaning Probe
• Cleaning Flow Cell
• Probe And Fiber Testing

M412 SPECTROMETER

• How To Change M412 Lamp
• Replacing M412 Grating
• Removal of M412 ECM
• Installation of M412 ECM

WANT TO LEARN MORE?

• Styrene, Acrylonitrile & Methyl-Ethyl-Ketone (Mek) for Online Control on a Styrene Tower
• Ensure Proper Ethylene Glycol Production Yields using NIR Technology
• Improve Yield During Diisocyanate & Urethane Synthesis
• Fast Reliable Measurements of Polyurethanes
• FAQs:  For Probes & Flow Cells for Extreme Environments
• Redesigned G-SST for Probe HPV or Low-Pressure Gas Applications
• Decoding and Understanding IECEX and ATEX Markings
• What Certification is needed for Process Analyzers in a Hazardous Area or Explosive Atmosphere?
• Useful Calibration Acronyms
• Periodic Maintenance Schedule