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Service Contracts

SERVICE CONTRACTS:  THE SUPPORT YOU NEED

Again, we are with you after the sale.  Process Insights Global Service provides a wide range after-sales services to proactively maintain your analytical instrumentation. 

  • Optimal performance of the analyzer and minimal delay in emergency situations.
  • Simply communicate the issue to your local Representative via phone or email and we take care of the rest.
  • No need to obtain a purchase order or deal with terms and conditions each time service or a part is required.
  • Downtime is reduced, as is the stress level of site personnel who often do not have the time or expertise to dedicate to a particular analyzer.
  • Custom coverage tailored to meet your particular needs is also available. Your success is our business!

We Are Your Trusted Service Partner 

  • Reduce expensive unplanned downtime and repairs
  • Easily extend the life of your analyzer
  • Be proactive with your maintenance
  • Reduce long-term cost of ownership
  • Maintain optimal analyzer performance
  • Sampling system check ups

Gain peace-of-mind and optimal performance.  Contact us today for a service contract quote.

Setting up a service contract or extended warranty with Process Insights is easy and cost-effective. By maximizing your analyzer or system, we can help keep unplanned maintenance costs down, reduce downtime, and optimize your process. Our service contracts help you optimize your analytical equipment to deliver high performance and accuracy. Service contracts are based on your needs.

SERVICE CONTRACTS & EXTENDED WARRANTY OPTIONS

Setting up a service contract or extended warranty with Process Insights is easy and cost-effective. By maximizing your analyzer or system, we can help keep unplanned maintenance costs down, reduce downtime, and optimize your process. Our service contracts help you optimize your analytical equipment to deliver high performance and accuracy. Service contracts are based on your needs.

Our extended warranties ensure you have access to critical spare parts and the technical support you want.

  • Reduce inventory costs
  • Minimize down time and mitigate risks
  • Maintain safety with OEM parts
  • Keep operations running smoothly

STANDARD COVERAGE TAILORED TO YOUR NEEDS

Our Service Assured Plan offers expert advice and repair services to ensure your analyzer operates smoothly and efficiently.

CUSTOMIZED SERVICE PLANS AVAILABLE

  • On-site service agreements for the highest level of service
  • Extended warranty agreements for customers who desire a rapid response, low cost, fixed fee repair service
  • CRDS analyzer rentals
  • Factory-authorized spare parts

Confidence To Protect Your Analyzer

Our Service Assured Plan gives you peace of mind, knowing your analyzer’s performance is well-supported. Our service teams are ready to answer your technical questions and handle repairs, maintenance, and upgrades.

Process Insights recognizes the value of your investment and the importance of uptime, which is why we offer quick spares – shipping directly from our factories on stocked items.  We will ensure the correct spare parts for your instrumentation and systems.  Don’t want to wait for a part to ship in an emergency situation? Ask our Technical Support Team about spare part kits that are customized for your needs. 

Select Your Maintenance & Technical Support Based on Your Needs & Budget

service when you need it most

SERVICE INQUIRIES ONLY

Complete for Service / Support inquiries / requests only.

    Service Inquiry

    Yes, I have read the privacy policy and I agree that the data I provide will be collected and stored electronically. My data is used only strictly earmarked for processing and answering my request.

    Typical service contract intervals:

    • Annually
    • Biannually
    • Quarterly
    • Monthly
    • Weekly

    Customized service plans available

    • On-site service agreements for the highest level of service
    • Extended warranty agreements for customers who desire a rapid response, low cost, fixed fee repair service
    • CRDS analyzer rentals
    • Factory-authorized spare parts

    QUESTIONS?  WE’RE HERE TO HELP.