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About Us

Delivering Premium Insights into Process

We are revolutionizing measurement everywhere

At Process Insights, we offer a range of reliable and innovative analytical solutions designed to enhance efficiency, control, and safety across various applications. Our commitment lies in optimizing operations, maximizing production, and safeguarding your valuable resources.

With comprehensive solutions tailored for industrial, lab and research, and high purity environments, we provide cost-effective technologies that deliver tangible results. As your trusted experts, we offer unwavering support throughout the installation process and beyond.

We recognize the utmost importance of preserving precious and limited resources within your operations. Our dedicated efforts are focused on ensuring their conservation, aligning with our unwavering dedication to sustainable practices.

Process Insights is a portfolio company of Industrial Growth Partners, a private-equity firm that specializes in industrial technology investments.

We are your trusted solutions partner!

We Are Easy to Do Business With

  • Broad range of field-proven industry-leading solutions
  • Large, global installed-base of customer-success stories
  • Turnkey solutions that fit and work together
  • Reduced purchasing complexities
  • Cost-effective to meet your budget needs
  • Simple procurement process – one vendor accountability
  • Supported by a global service, engineering and expert network


Americas +1 713.947.9591
EMEA +49 69 20436910
China/APAC +86 400 086 0106

Maximize Your Asset Performance and Protect Your Process

We are with you after the sale.  Process Insights Global Service provides a wide range after-sales services to proactively maintain your analytical instrumentation. With fast repair and rapid turnaround, OEM spare parts, emergency response, and qualified field service experts, we ensure you get the best value for maximized uptime and peace of mind. We can provide you with the expert execution of both large and small projects and the after-sales service when and where you need it.

  • Global support for all Process Insights brands 
  • 24-hour emergency response
  • Calibration
  • Convenient in-region customer service and support
  • Factory Acceptance Testing (FAT) 
  • Global technical support and service
  • In-house training centers
  • Loaners
  • On-site service
  • Performance verification
  • Remote technical support and diagnosis – PI GO
  • Repair and replacement service
  • Spares and upgrades
  • Startups and commissioning
  • System integration
  • Testing services
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Our customer-centric approach delivers fast and reliable service when you need it most. With our qualified field service experts and remote technicians, we ensure you get the best value for maximized uptime and peace of mind. Gain seamless connectivity to global experts to diagnose issues and get real-time insight before major malfunctions and shutdowns take place, and negatively impact your process.

For a complete range of analytical instrumentation, applications, systems, and service options, please contact us.   We will work to match your needs and budget and provide the optimal, and most stable process analysis solution for your application.



Our Centers of Excellence, strategically located around the globe, deliver a market-leading portfolio of analytical instrumentation, process control technologies, water analysis solutions, and safety monitoring solutions with global engineering, service and support.  No matter what brand you purchased from Process Insights, or what part of the world you are located, you deserve the best in sales, service and support.

As we continue to optimize and expand our overall Global operations, our main goal is to meet growing demand for products and systems used to ensure, safe, smart and sustainable operations.

We are revolutionizing measurement everywhere!

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US HQ Center of Excellence, Houston, TX 

Questions? We’re here to help.