About Us

Delivering Premium Insights into Process

We are revolutionizing measurement everywhere!

Process Insights is worldwide and is made up of bright, passionate people who want to invest their time in making process control safer.  Our global analytical instrumentation, and process automation products and solutions are at work all over the world delivering innovative and differentiated analysis and measurement solutions that add high value to our customers.

We are committed to manufacturing and developing innovation that helps our customers create the products and services that make our lives better and protects our environment.  With continued pursuit, our strategic and global expansion offers significant future opportunities across the value chain for our customers, our channel partners and our suppliers.  We know your process and how critical it is for you to protect precious and limited resources. 

Process Insights is a portfolio company of Union Park Capital, a private-equity firm that specializes in industrial technology investments.

Process Insights Analytical Solutions are important to your process optimization and safety:

  • Accuracy: For decades, our analytical solutions are typically more accurate than other competitive solutions.  Our unmatched precision measurements will keep your plant, process, the environment, and people safe.
  • Speed: Delivering continuous, real-time analytical solutions makes time-sensitive experiments or simulations easy.
  • Improved Process Control: Gas analysis solutions that provide real-time data on the composition of gases used in industrial processes, allowing for better process control and optimization. This leads to increased efficiency, reduced waste, and improved product quality.
  • Enhanced Safety: Gas analysis solutions that can detect potentially hazardous gases and alert operators to potential safety risks, helping to prevent accidents and protect personnel and equipment.
  • Regulatory Compliance: Gas analysis solutions that can help companies meet regulatory requirements for emissions monitoring and control, ensuring compliance with environmental regulations and avoiding fines or penalties.
  • Cost Savings: Gas analysis solutions that can help companies identify opportunities for cost savings by optimizing processes, reducing waste, and minimizing energy consumption.
  • Predictive Maintenance: Gas analysis solutions that can provide insights into the health and performance of equipment, allowing companies to proactively identify and address issues before they become costly problems.

For a complete range of analytical instrumentation, applications, systems, and service options, please contact us.   We will work to match your needs and budget and provide the optimal, and most stable process analysis solution for your application.

We Are Easy to Do Business With

  • Broad range of field-proven industry-leading solutions
  • Large, global installed-base of customer-success stories
  • Turnkey solutions that fit and work together
  • Reduced purchasing complexities
  • Cost-effective to meet your budget needs
  • Simple procurement process – one vendor accountability
  • Supported by a global service, engineering and expert network

SERVICE | SALES | TRAINING

Americas +1 713.947.9591
EMEA +49 69 20436910
China/APAC +86 400 086 0106

info@process-insights.com

info@emea.process-insights.com

support.hou@process-insights.com


Maximize Your Asset Performance and Protect Your Process

We are with you after the sale.  Process Insights Global Service provides a wide range after-sales services to proactively maintain your analytical instrumentation. With fast repair and rapid turnaround, OEM spare parts, emergency response, and qualified field service experts, we ensure you get the best value for maximized uptime and peace of mind. We can provide you with the expert execution of both large and small projects and the after-sales service when and where you need it.

  • Global support for all Process Insights brands 
  • 24-hour emergency response
  • Calibration
  • Convenient in-region customer service and support
  • Factory Acceptance Testing (FAT) 
  • Global technical support and service
  • In-house training centers
  • Loaners
  • On-site service
  • Performance verification
  • Remote technical support and diagnosis – PI GO
  • Repair and replacement service
  • Spares and upgrades
  • Startups and commissioning
  • System integration
  • Testing services
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Our customer-centric approach delivers fast and reliable service when you need it most. With our qualified field service experts and remote technicians, we ensure you get the best value for maximized uptime and peace of mind. Gain seamless connectivity to global experts to diagnose issues and get real-time insight before major malfunctions and shutdowns take place, and negatively impact your process.

For a complete range of analytical instrumentation, applications, systems, and service options, please contact us.   We will work to match your needs and budget and provide the optimal, and most stable process analysis solution for your application.


SERVING YOU WHERE YOU ARE

CENTERS OF EXCELLENCE

Our Centers of Excellence, strategically located around the globe, deliver a market-leading portfolio of analytical instrumentation, process control technologies, water analysis solutions, and safety monitoring solutions with global engineering, service and support.  No matter what brand you purchased from Process Insights, or what part of the world you are located, you deserve the best in sales, service and support.

As we continue to optimize and expand our overall Global operations, our main goal is to meet growing demand for products and systems used to ensure, safe, smart and sustainable operations.

We are revolutionizing measurement everywhere!

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US HQ Center of Excellence, Houston, TX 

Questions? We’re here to help.